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Steve38 · 02-07-2008

Apple should be ashamed of themselves! By not allowing customers to purchase or upgrade their existing 8g iphone to the 16g iphone is immoral, unethical, and insensitive!

This is not good business! So many people bought the 8g iphone over the holidays. To purposely sell an iphone with twice as much memory at this time is appalling! If we knew about this a few months ago we would have held off and purchased the newer version for $100 more. I would have liked to know I had an option of waiting to spend more later, or spending less and only getting the 8g iphone.

To treat existing customers this way is disgusting! Just out of principle, I and others may drop Apple and AT&T altogether! Apple should allow for customers to pay maybe $100-$200 for the new iphone. It is not just a few gigabyte difference, but it is twice as much. That is significant.

Apple is telling me they care nothing for me, and obviously don't care at all about my business with them! It is just not smart business on behalf of Apple!

Remember, it takes only a foolish mistake to lose a customer forever. It shocks me management did not have enough checks and balances to catch this awful scheme before it happened.

02-07-2008	#5 (permalink)
Steve38 Operator Join Date: Feb 2008 Posts: 1	Apple should be ashamed of themselves! By not allowing customers to purchase or upgrade their existing 8g iphone to the 16g iphone is immoral, unethical, and insensitive! This is not good business! So many people bought the 8g iphone over the holidays. To purposely sell an iphone with twice as much memory at this time is appalling! If we knew about this a few months ago we would have held off and purchased the newer version for $100 more. I would have liked to know I had an option of waiting to spend more later, or spending less and only getting the 8g iphone. To treat existing customers this way is disgusting! Just out of principle, I and others may drop Apple and AT&T altogether! Apple should allow for customers to pay maybe $100-$200 for the new iphone. It is not just a few gigabyte difference, but it is twice as much. That is significant. Apple is telling me they care nothing for me, and obviously don't care at all about my business with them! It is just not smart business on behalf of Apple! Remember, it takes only a foolish mistake to lose a customer forever. It shocks me management did not have enough checks and balances to catch this awful scheme before it happened. Last edited by Yuiichi; 02-08-2008 at 07:09 AM.. Reason: Double Post.